Last Updated: October 5, 2025
Your privacy is of the utmost importance to us at Dulima Medical Services (“we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal and health information when you use our services or visit our website. We are committed to protecting your privacy and handling your information in a secure and responsible manner.
We collect information to provide you with the best possible medical care and to improve our services. This information is collected in a few different ways:
Personal Information: This is information that can be used to identify you, such as your name, email address, telephone number, and mailing address. We collect this when you fill out a contact form, schedule an appointment, or communicate with us.
Protected Health Information (PHI): As a healthcare provider, we collect sensitive health information to provide medical care. This includes your medical history, symptoms, diagnoses, treatment plans, medication information, and insurance details. All PHI is handled in strict accordance with the Health Insurance Portability and Accountability Act (HIPAA).
Website Usage Data: When you visit our website, we may automatically collect non-personal information, such as your IP address, browser type, device type, and pages visited. This data helps us understand how visitors use our site and improve its functionality.
Your information is used for the following primary purposes:
Treatment: To provide you with safe, high-quality, and effective medical care, including diagnosis, treatment, and follow-up.
Payment: To bill you or your insurance provider for the services you receive and to manage your account.
Healthcare Operations: For internal purposes such as quality assessment, staff training, and improving our care delivery.
Communication: To send you appointment reminders, respond to your inquiries, and provide you with important information about your health.
Website Improvement: To analyze website usage data to improve our site’s performance, content, and user experience.
We will not use or disclose your health information for any other purpose without your written authorization. We will never sell your personal or health information to third parties.
We only share your information when necessary and in accordance with the law. This may include sharing with:
Other Healthcare Providers: We may share information with other doctors, specialists, or facilities involved in your care, but only with your consent.
Insurance Providers: We will share necessary information with your insurance company to process claims for payment.
Business Associates: We may work with third-party services (such as electronic health record systems or billing companies) that are also required by law to protect your information under HIPAA.
Legal Obligations: We may be required to disclose your information by law, such as in response to a court order or for public health purposes.
Protecting your information is a top priority. We implement a variety of administrative, physical, and technical safeguards to protect your personal and health information from unauthorized access, use, or disclosure. These measures include data encryption, secure servers, and strict access controls.
You have specific rights regarding your health information under federal law. These include the right to:
Request a copy of your health records.
Request that we correct any inaccurate information in your records.
Receive a list of certain disclosures we have made of your information.
Request restrictions on how your information is used or disclosed.
To exercise any of these rights, please contact us in writing.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please do not hesitate to contact us.
Dulima Medical Services
Email: sadi@dulimamedicalservices.com
Tel: 703-899-9401